Delete Your Account In The App
- Open Piedra and sign in.
- On Home, tap your profile picture, then tap Settings.
- Under Danger zone, tap Delete account.
- Review what will happen to each workspace, then tap Schedule account deletion.
If you own a workspace that other people use, the app asks you to choose a new owner first so their work is not deleted with your account.
What Happens Next
- Your workspace access stops as soon as deletion is scheduled.
- For 30 days you can sign back in and cancel the deletion.
- After 30 days, we delete your sign-in, your profile and business card, and every workspace you own alone. That includes projects, photos, scans, capture media, voice recordings and transcripts, visit notes, drafts, renders, clients, branding, and assistant history, along with their stored files.
- We keep the quotes, invoices, receipts, and payment records from those workspaces, and your clients' messages on those quotes, with your business name, contact details, and payment handles removed, for tax and client-dispute purposes. Amounts, line items, notes and terms you wrote, and what your client signed stay as they were. We keep these records for 7 years, then delete them. Drafts and voided documents you never sent are deleted.
- You leave shared workspaces; their business records stay with the workspace.
- We keep a record that your account was deleted, without your name or email.
Can't Open The App?
Email worthunionagency@gmail.com from the address on your account with "Account deletion request" in the subject, and we will process the request.
Request deletion by emailMore Information
See the Privacy Policy for how we handle and retain data.